What are you looking for information about?

  • Deliveries and deliveries : In stock items ordered before 4.30pm will be delivered the next working day within Belgium. You can find the current delivery time on each product page.
  • Different shipping costs : If you receive a message that your order cannot be completed because of the delivery costs, a member of staff will contact you about this. This is as follows: with volume freight, length freight and pallet freight, additional shipping costs are charged. The shipping costs in that case deviate from the standard shipping costs.
  • Payments
    You can pay with Bancontact, Mister Cash, Credit Card (VISA, Mastercard, Maestro, American Express), PayPal,…
  • Returns: To us  Return Policypage for more information.
  • Customised: It is also possible to order a customised product. Please contact our customer service department about this
  • Collection point : Our collection point is open every working day from 8.30am and 4.30pm. Our pickup point is located at Magazijnstraat 3 in 3550 Heusden-Zolder Belgium

How can you contact us?

  • Call direct on +32 11 26 24 20 (immediately a staff member on the line)
  • Please ask your question via chat ( Immediately a member of staff will be online to answer your questions)
  • Send an email to  info@hotcoldshop.com you will receive a reply to your question within one working day.

What is Hotcoldshop’s IBAN?

  • Hotcoldshop’s IBAN is: BE02 3632 0612 5040

Contact Us

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    Onderdeel van Temax groep

    Magazijnstraat 3
    3550 Heusden-Zolder
    Tel.: +32 11 26 24 20
    email: Info@hotcoldshop.com

    Krautz-Temax groep
    HQ – Hoofdkantoor
    Koolmijnlaan 340
    3550 Heusden-Zolder
    Tel.: +32 11 26 24 20

    Logistics center en QA
    Magazijnstraat 3
    3550 Heusden-Zolder
    Tel.: +32 11 26 24 20

    Temax Manufacturing
    Manufacturing + Recycling

    Brancardiershof 5
    3550 Heusden-Zolder
    Tel.: +32 11 26 24 20

    Temax International
    – Belgium / – Bosnia
    Temax Americas
    Hanover Park
    60133 Illinoiss